ANALYSIS OF LEGAL PROTECTION OF BANKING CUSTOMER DATA IN REVIEW OF LAW NUMBER 8 OF 1999 CONCERNING CONSUMER PROTECTION
DOI:
https://doi.org/10.61942/msj.v2i1.117Keywords:
Legal Protection, Customer Data, Consumer ProtectionAbstract
The protection of banking customer data is increasingly important along with the advancement
of information technology and the adoption of electronic banking services by the public. Although Law
No. 8/1999 on Consumer Protection (UUPK) already exists, it only regulates consumer protection in
general and does not specifically regulate the protection of banking customer data. In practice, the
implementation of the GCPL is also limited due to the lack of sanctions for customer data breaches.
Therefore, this paper examines the international standard personal data regulation that refers to the
General Data Protection Regulation (GDPR) to understand more about customer data protection. This
paper aims to analyze the legal protection provided to banking customer data in the context of Law
No. 8/1999 on Consumer Protection. By examining the provisions of the law, this paper attempts to
evaluate the extent to which the existing regulations have been able to effectively protect banking
customer data. The analysis shows that although Law No. 9/1999 provides a legal basis for consumer
protection in general, the specific protection of banking customer data still needs to be strengthened
through more specific regulations and more effective law enforcement mechanisms
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