NAZARA, Visensius Kurniel; HARYONO, Budi. THE EFFECT OF SERVICE QUALITY AND FACILITIES ON LOYALTY MEDIATED BY OUTPATIENT PATIENT SATISFACTION AT DR. M. THOMSEN NIAS REGIONAL HOSPITAL. MSJ : Majority Science Journal, [S. l.], v. 3, n. 4, p. 237–250, 2025. DOI: 10.61942/msj.v3i4.464. Disponível em: https://jurnalhafasy.com/index.php/msj/article/view/464. Acesso em: 19 apr. 2026.